• labor.ny.gov
  • 1-888-209-8124
    • Monday through Thursday, 8 am to 7:30 pm.
      Friday, 8:00 am to 6:00 pm.
      Saturday, 7:30 am to 8:00 pm.

The Department of Labor is encouraging everyone to file online due enormous volume and long hold times.

Step by Step Instructions: https://www.labor.ny.gov/ui/pdfs/Unemployment-Filing-Instructions.pdf


The day you should file is based on the first letter of your last name.

A-F: Monday

G-N: Tuesday

O-Z: Wednesday

Missed your filing day? You can file your claim on Thursday, Friday or Saturday. Filing later in the week will not delay or affect your payments.


  • Your Social Security number
  • Your driver license or Motor Vehicle ID card number (if you have either one)
  • Your complete mailing address and zip code
  • A phone number where we can reach you from 8 am – 5 pm, Monday –Friday
  • Your Alien Registration card number (if you are not a U.S. Citizen and have a card)
  • Names and addresses of all your employers for the last 18 months, including those in other states
  • Employer Registration number or Federal Employer Identification Number (FEIN) of your most recent employer (FEIN is on your W-2 forms)
  • Your copies of forms SF8 and SF50, if you were a federal employee
  • Your most recent separation form (DD 214), for military service

You can file a claim without all of these documents. However, missing information can delay your first payment.

If you cannot print web pages, have a pen and paper to copy information.

If you choose direct deposit of your weekly benefits, you need a check that has your bank routing and checking account numbers.

Kayla Brown-Thomas